Ying Chi

10111 Wootton Crest Way

Rockville, MD 20850

Contact Phone #: (240)899-2659

Email: chi_james@hotmail.com

Type of Visa and Clearance: US Citizen, Active US Treasury Public Trust, USPS Sensitive Data Public Trust and DOD Top Secret

Certification: PMP, ITIL v3, Business Development in the Federal Sector, GSA Schedules, and Preparing Winning Federal Proposals

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SUMMARY:

Innovative experienced manager with over 23 year’s in-depth knowledge of Information Technology, Architecture and

Design, Logistics and Project Management. High-Level manager that thinks critically, initiates action, manages risk,

communicates clearly, builds the team, manages complexity and focuses on results while building strategic support

and direction. Proficient and expert level in IT project acquisition, organizational and resource planning, budgeting,

procurement, business needs and requirements analysis, IT design and implementation, marketing, client/user

training and strengths in identifying and solving problems. Managed staff over 90 full time and subcontract personnel,

and contract amount total $152 million dollars. Served as a member of the Management Steering Committee (MSC) at

BAE Systems to oversee corporate technical management policies. Project Management Professional (PMP) certification

from PMI. Over fifteen years of extensive experience in program/project management and planning, solution

deployment, configuration, testing, troubleshooting, and documenting large IT infrastructure environments.

EXPERIENCE

3/2009 – Present CIG Systems Corporation (www.cigsystems.com) 700 North Frederick Avenue, Suite 200, Gaithersburg, MD 20879

• Program Manager – Serving as Program Manager and Senior Consultant for National Security Science contract at

Los Alamos National Lab to manage project and provide professional research and consulting service in High

Performance Supercomputing, 3D Modeling and Simulation, Cybersecurity Science directly in virtual space, research

publications and applying Mathematical Modeling, Large-Scale Machine Learning, Statistical Analysis (Bayesian

methods), Threat Analysis and Modeling, and Game-Theoretic techniques to solve Cybersecurity problems.

Experience managing Digital Cyber Program and activities of all data-security related projects, Information Security

including vulnerability & compliance management, Data Loss Protection [DLP], emerging threats and attacks,

perimeter and core infrastructure security for web, server, messaging and database platforms. Knowledge of Bluecoat,

Siteminder, Guardium, Vormetric encryption and tokenization technologies and information security CISSP

certification. Managed research programs and agendas, collaboration with government and industry partners,

producing regular publications, briefings and conference presentations, provide documentation for customer

requirements and research results, evaluate, select, design, and execute research programs in cybersecurity, analyze

relevant cybersecurity scholarly publications to ensure that state-of-the-art techniques are pursued in research in

network intrusion detection; adaptation and application of state-of-the-art machine learning and data analytics

methods to threat analysis and insider threat detection; research and development of automated methods for malware

detection and analysis; basic and applied research in trust, security and reliability in wireless ad-hoc networks;

human-computer interactions in network defense operations.

Served as director of IT operation/production support manager to oversee operations of Infrastructure System

Administration, Data Engineering, Integration Services and Help Desk teams for WRAPS program at DOS. Strong

infrastructure experience in virtualization environment (VMWare, Cisco AnyConnect, WAN Optimization Architecture,

3PAR SAN storage technology, Hyper-V and Citrix), RDBMS Microsoft SQL Server 2014, JIRA, Remedy and Track It.

Served as project manager on the New Core Interface Solution (NCIS) contract to manage and oversee project

operations and staff. Experience in Risk Management, Vulnerability Assessment of security and risk posture while

ensuring compliance with industry regulations and information security best practices, Certification and Accreditation

(C&A) and Authorization to Operate (ATO) process, NIST SP 800-37, 800-53 and DoD C&A standards, Oracle Federal

Financials system, Legacy Financial Management systems migration, travel, procurement and WebTA systems.

Experience delivering application services supporting human resources, payroll, finance, and administrative functions

to corporate operating business units. Services leverage a combination of internal, managed services, and Software-asService

delivery platforms with PeopleSoft HRIS.

Served as program manager to manage and oversee staffing plan, project operations and business development efforts

for Pacific JITC and IRS BPA contracts at DoD/VA and IRS. Responsible for draft and implementation of large staffing

plan for over 90 full time and subcontract personnel, BPA contract amount total $152 million dollars, oversight and

executive level management to overall program operations on multiple JTIC contract, and develop proposals for JITC

and IRS BPA contracts, ensure quality standards and work performance on all task orders, projects and plans,

organize and oversee work efforts, assign resources, manage personnel, provide risk management, ensure quality

management, and monitor overall project and contract performance. Extensive experience in managing Affordable Care

Act (ACA) Healthcare Exchange, Eligibility Systems and Rolling out Custom Software Implementations, DoD/VA

Healthcare Exchange and Cyber Security Identity Management Implementation, and managing large financial and

accounting programs, an expert and hands-on in functional and implementation area, worked on three financial and

accounting programs with US Export and Import Bank, Bank of Canada and most recent with DoD on federal critical

fund accounting, communication briefings, developing strategic communications plan, client presentation for all

audience levels, user community education and training, managing relationships with client and senior level

management, developing acquisition operating procedures, acquisition strategy and plan, managing the acquisition

lifecycle and insuring compliance with regulations (FAR, HHSAR, OMB Mandates, Section 508), developing proposal

responses for RFP and RFQ, managing vendors, subcontractors and SLA agreements.

Served as program manager to purse services contract opportunities at the Defense Advanced Research Project Agency

(DARPA) Support Services Office (SSO) for the Information Technology Services and Support contract valued at $125

million dollars, the US Department of Labor (DOL) for the DOL Web Support and Mobile Application Development

contract valued at $45 million dollars, and the US Postal Service (USPS) for its IT Value Enterprise Operations and

Maintenance Services contract valued at $10 million dollars. Experience with Business Development, Contract

Management and Proposals Development.

Served as program manager on OIS Operations and Maintenance Services contract for Department of Labor (DOL)

Occupational Safety and Health Administration (OSHA). Responsible for program operation, marketing, business

development & acquisition, human resource management, contract management, prepare weekly/monthly progress

reports, status briefings, recommendations for senior leadership, and for contract amount total $52 million dollars.

Experience with managing a team of 50 business analysts, software developers, engineers, testers, subcontractors by

iterative and incremental Agile software development methodology for managing software projects and product or

application development with SCRUM, help desk implementation for 5000 users community and Remedy service tool.

Tracking actual costs against planned budget/baseline, review and approve vendor SLAs/ invoices to ensure accuracy,

review acquisition documentation for compliance with statutory and regulatory requirements, provide acquisition

assessments, quarterly program review and status briefings, review processes and standard operating procedures.

Served as program manager on Ex-Im Online Next Generation contract for Export-Import Bank of the United States.

Responsible for program operation, marketing, and managing a team of 25 IT specialists, SMEs, architects, developers,

business/system analysts, engineers, testers, trainer, technical writer and subcontractors.

Served as program manager on Help Desk and VMware Virtualization support contract for Veterans Affairs Acquisition

Academy (VAAA) at Frederick MD. Responsible for 3 Tiers support operation, managing a team of 8 staff members and

VMware virtualization implementation. Experience with help desk implementation, Remedy service tool implementation

and ITSM.

Served as program manager on federal contracts at U.S. Agency for International Development (USAID) to understand

business requirements, and drive the analysis and design of quality solutions. Responsible for program operation,

marketing, federal sector business development & federal acquisition, experience with FAR and contracting process,

analyze requirements and develop Program Management Plan (PMP), draft program status/EVMS tracking reports,

prepare charts on statistical data and provide analysis, prepare executive briefings, and answer questions for the

program records, prepare monthly progress report and status briefings and recommendations for senior leadership,

facilitate and document responses to senior leadership. Experience in managing a team of 35 requirements analysts,

engineers, software developers, testers and subcontractors, help desk implementation, Remedy tool implementation

CMMI process, ITSM, SDLC and IV&V. Lead the full systems’ life cycle and driving solutions that are delivered on time

and within budget. Managed architecture, quality analysis, processes and methodologies development that drive

changes and improvements to underlying program performance. Clarify and drive team goals on a technical level

making sure that the solutions proposed and designed are in line with the program’s vision. Build and drive

application strategies according to IT strategies including cloud hosting SaaS, PaaS and IaaS strategies, Lead projects

from inception/design through implementation, managed service support activities and initiatives. Guide others in

development and implementation of complex systems and computing infrastructure. Managed Oracle database

migration project and oracle DBA administration team. Experience in HTTPS, Java, JBoss EAP, Oracle 9i & 11g, SSO

Ping Federate, SAML, Linux, SQL queries, data conversion and VMWare technologies. Managed IT systems acquisition,

implementation of acquisition management system, planning and tracking of complex integrated tasks, problem

resolution, requirements gathering and documentation, business process design in support of change management,

including workflow and data flow, services and case management, data mining and analysis, ability to analyze and

develop business process, review project deliverables for completeness and quality, defined business processes based

on Federal and/or Local policy regulation, Visio business process modeling, developed product requirements based on

input gathered from a variety of sources including analysis results feedback from the user community, system

architecture design and SOA implementation, establishing project management templates, Microsoft .NET, Excel, and

HTML and Microsoft office tools.

Served as project manager for Lockheed Martin on infrastructure projects for the Centers for Medicare and Medicaid

Services including Network Operation, wireless WiFi Expansion, Voice over IP Expansion (VoIP), Video Telephone

Conference (VTC) integration, CISCO Unified Call Manager Integration and IT Facility Support upgrades. Managed

network operations group within client’s data center, including network operation, SharePoint, VoIP and security

teams. Experience with advanced planning document process, Medicaid Management Information System (MMIS),

Eligibility Systems, Medicaid data mart, Medicaid Information Technology Assessment (MITA) 2.0/3.0, Rolling out ERP

Systems and Custom Software Implementations, many Microsoft products including IIS Web server, Active Directory,

SharePoint, Group Policies, MS- SQL and various other custom web and client based applications. Solid understanding

in all phases of hardware, software, application and OS installations/integrations. Diverse understanding of working

with multiple cross functional teams, projects, EVMS tracking, partners and vendors. Extensive experience working in

MMIS and large Data Center environments.

Served as program manager on the Laboratory Information Management System (LIMS) program for Drug Enforcement

Administration (DEA). Responsible for program operation, marketing, business development and contracting process,

draft agendas, minutes and summaries for meetings, develop action matrices and follow up on actions, developed

Program Management Plan (PMP), prepared charts on statistical data and provide analysis, prepared executive

briefings, monthly progress status briefings and recommendations for senior leadership. Experience in STARLIMS webbased

solution, program planning, schedule and resource management, EVMS tracking, monitoring, reporting, annual

budget planning and control cost, reviewed schedule and technical performance, SDLC/SLIM and SharePoint

implementation and customer meetings.

Served as program manager on an IDIQ contract for FAA to manage US Access systems and facilitate all FAA

employees and contractors’ PIV card enrollment and activation for headquarter and regional officers. Experience with

ID card technology, procurement, planning, execution, deployment and operation maintenance.

2/2006 – 2/2009 BAE Systems. 11487 Sunset Hills Road, Reston, VA 20190

• Project Manager – Served as project manager on the Consolidated Afloat Networks and Enterprise Services (CANES)

program for Department of Defense (DOD). Responsible for writing technical white papers, proposals, program

marketing, business development, federal government procurement and contracting process. Working knowledge of

federal acquisition regulation (FAR), DoD IA Certification and Accreditation Process (DIACAP), Authority to Operate

(ATO), Management Best Practices, Agile Methodology, Wireless Ethernet (802.11x/WiFi, in-building wireless/DAS)

Network technology, 3G & 4G Cellular PCS systems, DNS, DHCP, VPN, Wi-Fi analysis tools (AirMagnet, Cognio),

Authentication protocols, firewall/security, VoIP, ACD/IVR, toll free IP routing, Satellite Communication Network,

WAN/LAN infrastructure, Webcast Service, CSCO Routers/Switches, SharePoint, PeopleSoft HRMS, electronic KIOSK,

CMMI Level 5, ISO 9001, contract and legal aspects. Published “Integrated RF Design Environment (IRFDE)” paper in

SATCOM, Telecommunication, and Wireless communication area at MILCOM 2006 and by IEEE magazine on 8/2006.

Served as a project manager to supervise operation of the Integrated Geospatial RF Design Environment (IRFDE)

project. Experience in architecture and design, risk, project scope and quality management, earned value analysis,

managing a team of 20 engineers, software developers, testers and subcontractors. Responsible for writing technical

white papers, statements of work (SOW), developing project strategic plans, reporting on project activities, full-life cycle

(SDLC) and (SLIM) management, estimating software cost, budget management, assigning project tasks and priorities,

facilitate/conduct meetings, and interfacing with and conduct presentation to clients. Working knowledge of RF

Terrestrial and Satellite Communication, L/Ku Band SATCOM, CORBA middleware, Software Defined Radio/JTRS,

Rational Rose and UML. Served as a committee member on the BAE Systems Management Steering Committee (MSC)

to oversee corporate technical management policies. Responsible for business development of the Defense Information

Systems Agency (DISA) Global Electromagnetic Spectrum Information System (GEMSIS) program.

8/2004 – 1/2006 Adsystech, Inc. 8401 Colesville Road, Suite 450, Silver Spring, MD 20910

• Project Manager – Served as project manager to administer various client contracts in New York, Cincinnati,

Houston, Minneapolis, and Milwaukee. Responsible for programs in contracting amount total $3.4 million. Responsible

for writing of technical whitepapers and proposals (RFP), writing statements of work, acquisition plans and task orders,

developing project plans, full-life cycle management, managing a team of 15 software developers, allocating budget and

resources, assigning project tasks, business development, health care industry experience, interfacing with and

presenting project to clients.

• Product Manager – Served as product manager to manage design and development of Adaptive Enterprise Solutions

(AES) products using Microsoft .NET 2003. Responsible for CASE MANAGEMENT, CSBG, HEADSTART,

WEATHERIZATION, LIHEAP, HMIS, and SENIORS programs in contracting amount ranging from of $½ to 1 million

each. Experience in software design, project management, contract and resource management, developing user

requirements, translations to site design, usability testing and delivery, customer interface, project presentation,

development team management and marketing.

1/1997 – 8/2004 IBM Corporation. 800 North Frederick Avenue, Gaithersburg, MD 20879

• Advisory Software Team Leader – Served as Team Leader to manage design and development of Capacity Planning

Tools project using Visual C++, TCP/IP socket programming, DB2 API and client/server model and Web App.

Supervised a team of 10 software engineers, testers and subcontractors. Experience in MS Project 2000, PowerPoint,

MS SQL Server 2000, Visual Studio .Net 2003, C++/C#, DCOM/COM+, DB2 database, TCP/IP socket programming,

DHTML, XML, ASP, Java, J2EE, Java Bean, IIS, Front-End, IBM WebSphere, PeopleSoft, HRMS, zOS, VoIP, ACD/IVR,

IP routing, IT Architecture and project/class presentation, custom KIOSK software, CMMI Level 5, ISO 9001, clients

include commercial insurance companies and major firms in financial industry. Published “Parallel Sysplex” white

paper by IBM on 11/2004.

Supervised Enterprise resource planning (ERP) for medium and large business clients. Experience in IBM’s ERP

automate and integrate business processes, production costs reduction, time to market and increase information

sharing improvement. Administer IBM Enterprise application solutions (EAS) which enables the automation of

business client enterprise, help unify and streamline every element of client enterprise resource planning, and manage

the costs associated with doing business.

Led development and design effort for hand held terminal (HHT) radio frequency (RF) Barcode scanning application in

Visual C++ using Intermec RF API for the US Army Medical Research and Materiel Command (USAMRMC) and the

National Cancer Institute (NCI). Experience in Medicaid Management Information System, Wireless Ethernet (WiFi)

Network, Intermec RF API, MFC, IT Architect, SEI/CMM, OO Design, Health Care industry and Team management.

Received a project achievement award in 1999 and a promotion in 2000.

Involved in Intelligent Forms Processing (IFP) NT scanning application design and development in Visual Age C++.

Participated in design and review of the IFP v6.1 system architecture plan. Led the effort to complete the test plan for

the IFP v6.1 functions testing. Experience in managing product full life cycle, testing, S/W plan and RFP development.

Supervised project analysis, design, development and unit testing of software applications from user requirements and

design documents. Designed and reviewed performance test strategy, methodologies, tools, processes and efficient

executions of the performance strategy. Experience with Web LOAD testing tool, automate test scenarios, extend stress

test, verification, application simulation tests.

5/95 - 12/96

Advance, Incorporated. 2200 Wilson Blvd., Suite 700, Arlington, VA 22201

• Senior Systems Analyst - Involved in imaging toolkit and application design and development in Visual C++, C, OLE

and VBX CDK, Visual Basic. Experience in MFC, SDK, VBX and OCX Control, DLL, VB4.0, and FileNet WAL API.

6/93 - 5/95

The Wyatt Company. 601 Thirteenth Street, Suite 1000, Washington, DC 20005-3808

• Consultant - Involved in design and development of medical PREVIEW system. Responsible for design and software

implementation of window application in Visual Basic and C SDK/C++. Experience in multiple projects setting,

Medicare and Medicaid government sector, advanced planning document process, MMIS, Medicaid data mart, MITA

2.0, Windows C SDK, C++, DLL, Visual Basic, and MS Access database.

Participated and contributed in firm study for business council members (Amoco, Ball, Cummins Engine, Eaton, Miles,

Southern California Edison, and Sprint) for evaluation of impact of health care reform in 1992. Responsible for

implementation of detailed design into C++ code, interpretation of the analysis and writing reports.

Involved in design and implementation of Ethernet segment of Novell Token Ring LAN. Responsible for hardware

recommendations, purchases and installation, system configuration and testing. Experience in Novell TCP/IP, CISCO

VoIP telecommunication systems and Ethernet networking.

Performed system conversion from SCO to SUN platform. Responsible for installation of SUN Sparc 10/30, disk storage

system, CD-ROM, tape backup devices, printers, modems, installation and upgrade of oracle, sas, Sparc C++ compiler

and xvision. Extensive experience in UNIX and Oracle DBA system administration.

5/92 - 6/93

Fu Associates, Ltd. 2300 Clarendon Blvd., Suite 1400, Arlington, VA 22201

• Systems Analyst - Involved in system design and software implementation of the data entry system on the Uniform

Clinical Data Set (UCDS) project for the Centers for Medicare and Medicaid Services and the Health Care Financing

Administration (HCFA). Responsible for blueprint and coding of the data entry system in OO language (C++) and

Borland turbo vision. Experience in MMIS, Medicaid data mart, MITA 2.0, C++/C user interface design using

cscape/turbo vision. Database management using codebase.

For Pattern Analysis Management System (PAMS) project, served as team leader to implement GUI for project

management application in clipper. Experience in clipper GUI design and implementation.

EDUCATION

9/98 – 5/2000 The Johns Hopkins University, Baltimore, MD

M.S. in Computer Science, Minor in Business Management

9/86 - 5/92

Villanova University, Villanova, PA

M.S. in Computer Engineering

B.S. in Electrical Engineering

Honors: Undergraduate Scholarship and Graduate Assistantship

COMPUTER

SKILLS

Systems:

Languages:

Software:

SUN Solaris Series, IBM zSeries, PC, Red Hat Linux, UNIX, Java-based Web System,

Windows 10/7/Vista/XP, Windows Server 2015

C#, C++, C, XML, MS .NET, JAVA, SQL Server 2014, Stored Procedures, VISUAL BASIC, HTML,

CSS, ASP .NET, ASSEMBLY, UML, J2EE, JavaScript/AJAX, JBOSS

MS Project/Project Server, MS Team Foundation Server, MS Office Suite, MS Visio, Clarity, Oracle

11g/12c, DB2 v10/v9, MS .NET VISUAL STUDIO 2015, AutoCAD, SharePoint, PeopleSoft HRMS,

HRIS, WebLogic, WebSphere, Macromedia Flash Adobe Photoshop, Adobe, Illustrator, Macromedia

Dreamweaver, Microsoft FrontPage, Adobe Go Live, Macromedia Flash, Macromedia Fireworks, and

MS Live Meeting

Networks:

ENGINEERING Systems:

SKILLS

Cisco WAN Manager, VPN, LDAP, SSL, ITIL, Wireless Ethernet (WiMAX/Wi-Fi), DNS, Novell, TCP/IP,

TOKEN RING, ETHERNET, SOA, Cisco Routers & LAN Switches, Cisco VoIP, Web Services and NFS

RF Terrestrial/Satellite Communication, L/Ku Band SATCOM, IP Networking, IS/IA

ACTIVITIES & US Treasury Public Trust Clearance granted 2016.02.10 - Present

PUBLICATIONS USPTO Provisional Patent for “A Cyber Identification Security Solution” – 4/2014

USPS Sensitive Data/Public Trust Clearance granted 2012.12.28

Project Management Institute (PMI) PMP/PgMP Mega Exam Development Workshop – 9/2012

USPTO Provisional Patent for “Online Integrated Commercial Platform” – 5/2012

The Information Technology Infrastructure Library (ITIL) v3 Intermediate Level certification – 9/2010

Writing Winning Business Plan and Preparing Winning Federal Proposals certifications – 3/2010

Business Development in the Federal Sector and GSA Schedules certifications – 2/2009

U.S. Presidential Election Voting Operation Judge for Montgomery County, Maryland – 11/2008, 11/2012

DOD Top Secret Clearance NACLC OPM 2006.07.03, granted 2007.10.16 DISCO 10/2007

Project Management Professional (PMP#: 430709) certification from PMI – 9/2006 to 9/2019

“Integrated RF Design Environment (IRFDE)” paper published at MILCOM 2006 and by IEEE magazine – 8/2006

“Parallel Sysplex” white paper published by IBM Redbooks – 11/2004

Member of Eta Kappa Nu National Electrical Engineering Honor Society – 1990